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For families with children undergoing active treatment at Cleveland-area hospitals, the Ronald McDonald House of Cleveland^® is a welcome home-away-from-home.

The Ronald McDonald House is a unique facility. we provide temporary, affordable, yet quality housing in a comfortable, caring environment for families worldwide. You’re encouraged to take a tour of the House.

The Ronald McDonald House is a unique facility.  We provide temporary, affordable, yet quality housing in a comfortable, caring environment for families. While the actual cost to house a family is $75/night, families are asked to pay $20/night. When families check in, they are asked to make a three-night deposit or show a credit card. Furthermore, no family is ever turned away due to their inability to pay.

We are not a hotel — rather, we offer a communal living environment in which all guests share responsibility for keeping our home safe, clean and operating smoothly. The House welcomes families regardless of race, religion, nationality, gender or abilities.

Room Availability

Rooms are available on a first come/first served basis (we’re sorry, the House cannot accept advance reservations). Each family is assigned one room, which can accommodate up to 4 people. Each room offers two double beds and a private bath.

Families From the U.S.
To inquire if a room is available, you can call the House at (216) 229-5758 during the following hours:

• On the day before your scheduled arrival, please call between 2:00 p.m. to 9:00 p.m.  (Eastern Standard Time)
• If your child has been admitted to the hospital, you may call the House from 9:00 a.m. to 9:00 p.m. (Eastern) to find out if a room is available.

Families From Outside the U.S.
The International Center at the hospital at which your child is receiving treatment will contact the Ronald McDonald House and inquire about room availability on your behalf.

The International Centers at both Rainbow Babies & Childrens Hospital and the Cleveland Clinic provide a full range of support services to international families.

You can contact these International Centers at:

Rainbow Babies & Children’s Hospital International Center
Tel: (216) 844-5677

The Cleveland Clinic International Center
Tel: (216) 444-6404

Getting Here
The Ronald McDonald House is located about 10 minutes east from downtown Cleveland in an area known as University Circle. The House is located a quarter mile from both The Children’s Hospital at The Cleveland Clinic and Rainbow Babies & Children’s Hospital.  Free shuttle buses will take families from the House to both of these facilities. Several other medical facilities are within a short drive from the House. For a map of the area or driving directions, click here.

Checking In
Families can check in to the House between 9:00 a.m. and 8:00 p.m. (Eastern). An on-duty volunteer will help you register and give your family a tour of the House and its facilities. Plan to spend about 40 minutes to complete the confidential check-in process.

Checking Out
Check-out hours are any time between 9:00 a.m. and 8:00 p.m. Because we want to make sure that the House is always ready to welcome a new family, we ask that you leave your room very clean. A volunteer will inspect the room as part of the checking-out process.

Alternate Housing
If no rooms at the House are available, you may be able to find nearby alternate housing.

House staff will verify hospital appointments and periodically review the status of a patient’s treatment with the hospitals. Exceptions to the guidelines shown above may be made at the discretion of House staff members.

Please note that the information above applies only to the Ronald McDonald House of Cleveland. Although all Houses operate under similar guidelines, you will find that each has its own personality.